It’s hard enough to hire good employees these days. The last thing you want to do is lose them. These strategies can help retain your best performers:

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Most drive-thru’s consist of six different zones – approach, entry, pre-order, order, pay and pickup, and exit. Creating a great customer experience requires developing a unique strategy to address the specific outcomes of each zone. To achieve this goal:

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It takes a lot of drive-thru parts and equipment to deliver a great customer experience in the drive-thru. But when it comes to having the most impact on speed of service and order accuracy, there’s one that can’t be beat – the high-definition audio headset. Here’s why so many drive-thrus use this remarkable tool:

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Today’s rechargeable headset batteries are designed for long life and reliable performance. But these vital drive-thru parts can only handle so many recharges before they wear out. How do you know when to replace them with new ones?

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Despite the focus on safety during the COVID pandemic, speed of service remains a top priority in the drive-thru. These strategies will significantly reduce your service times.

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In case you haven’t heard, there are about 74 million Generation Z youngsters (age 5 to 25) in America. Many are already old enough to patronize drive-thru restaurants. The rest of them will be coming up soon. Here’s how to turn this them into loyal customers:

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With more cars in the drive-thru lane these days, the sound quality of your headset system becomes more important than ever. To keep sound quality where it needs to be:

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Want to make your curbside pickup faster and more efficient? Make these four technologies part of the process:

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Drive-thru customers want fast service, and so do our customers at CE Repairs. That’s why we offer same day service for most of our drive-thru parts and equipment repairs.

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Curbside pickup at QSRs is rapidly increasing in popularity for several reasons. It’s safe. It’s quick. It’s ideal for customers who love fast food but don’t want to wait in a queue to order and receive their meals. Here’s what you need to make curbside pickup work:

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