Entries Tagged as drive-thru strategy

Keep Those Headset Batteries Clean!

May 11, 2020 ·

Every drive-thru operator knows the importance of keeping their headsets clean. Dirt and grime can build up quickly in the busy drive-thru environment, and it only takes a little to cause static or unwanted repairs.


When cleaning headsets, one drive-thru part often gets overlooked: the battery. Yet, regular cleaning and maintenance can keep the headset performing as it should and extend the life of your batteries. Here’s how:

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Tags: Drive-Thru Battery · Drive-Thru Headsets · Drive-Thru Maintenance · Drive-Thru Parts · drive-thru strategy · Drive-thru technology

Declutter Your Menuboard to Get Faster Service Times

February 13, 2020 ·

These days, drive-thru customers want diverse menu choices. But they also want to be able to order quickly and simply. Otherwise, they can get frustrated and indecisive, which does not enhance fast, efficient service.


You can make it easier on customers and crewmembers by “decluttering” your menuboard. According to a recent survey, the top five features customers want in a drive-thru menuboard are:

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Tags: digital menuboard · Drive-Thru Efficiency · drive-thru strategy · Drive-Thru System

Video Maintenance Tutorials for Drive-Thru Parts

December 16, 2019 ·

People learn in different ways, but the fact is most people are visual learners.  When they see what they’re learning, they pick up the material quicker, at a deeper level of understanding. 

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Tags: Drive-Thru Headset User Manual · Drive-Thru Headsets · Drive-Thru Repair · drive-thru strategy · Online Maintenance Video

Keep Your Drive-Thru Going Full Speed During Peak Holiday Hours

December 09, 2019 ·

The holiday season can be a busy time for drive-thrus as shoppers drop by for a bite to eat after a long shopping excursion. To keep your drive-thru lane moving smoothly and efficiently:

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Tags: Drive-Thru Equipment · Drive-Thru Headsets · Drive-Thru Parts · drive-thru strategy · Drive-Thru Timers

Do’s and Don’ts for Drive-Thru Mobile Ordering

September 16, 2019 ·

These days, more drive-thru customers are looking to place their orders before they arrive at your restaurant. If you’re thinking about adding this service, here’s what to do and what not to do to make it work.

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Tags: Drive-Thru Efficiency · Drive-Thru Repairs · drive-thru strategy · Mobile Ordering

Three Tips to Improve Your Line Busting Techniques

September 03, 2019 ·

If you’re still sending crewmembers out into the queue with a pencil and paper during busy dayparts, it’s time to update your linebusting methods.

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Tags: Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-thru technology · Mobile Ordering

5 Ways to Lower Drive-Thru Operational Costs

July 16, 2019 ·

Managing operational costs is essential for operating a profitable QSR drive-thru.

To lower your operating costs, practice these five tips:

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Tags: Drive-Thru Efficiency · drive-thru employees · Drive-Thru Equipment · Drive-Thru Maintenance · Drive-Thru Repairs · drive-thru strategy

Five Ways to Improve Drive-Thru Customer Loyalty

January 21, 2019 ·

Experienced business owners know that it costs more to get a new customer than it does to keep one. This is especially true in the fast food industry, where competitors abound and customers have so many choices.

Developing customer loyalty starts with good food delivered quickly and accurately.  Practicing these five techniques will also contribute to a high percentage of repeat business:

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Tags: Drive-Thru Equipment · Drive-Thru Parts · Drive-Thru Repair · drive-thru strategy

Don’t Let Winter Weather Rain on Your Drive-Thru Sound Quality

December 18, 2018 ·


Clear customer-to-crewmember communications is essential for fast, accurate service in the drive-thru. But the snow, sleet, wind and mud that comes with winter weather can often affect your outdoor drive-thru parts in ways that degrade sound quality.


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Tags: Drive-Thru Efficiency · Drive-Thru Parts · Drive-Thru Sound Quality · drive-thru strategy · High-definition audio

3 Ways To Personalize Your Drive-Thru Experience

April 04, 2018 ·

Drive-thru customers want fast, accurate service, and keeping your drive-thru parts and equipment well maintained will help provide it. But customers also want to be treated as people instead of just another car pulling through the lane. Practicing these tips will give your customers a more engaging drive-thru experience.

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Tags: drive-thru strategy