Entries Tagged as Drive-thru technology

How To Create Loyal Drive-Thru Customers

March 16, 2020 ·

Good food and fast, accurate service are the foundation of successful drive-thrus. But when it comes to generating return business, service attributes also play an important role.


To create loyal customers who visit your restaurant again and again, hire crewmembers with a friendly, outgoing personality and train them to do the following:

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Tags: Drive-Thru Equipment Repair · Drive-Thru Headset Repair · Drive-Thru Parts · Drive-Thru Repairs · Drive-thru technology

Three Tips to Improve Your Line Busting Techniques

September 03, 2019 ·

If you’re still sending crewmembers out into the queue with a pencil and paper during busy dayparts, it’s time to update your linebusting methods.

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Tags: Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-thru technology · Mobile Ordering

Three Ways to Get Rid of Gibberish in Your Drive-Thru

August 19, 2019 ·

When customers place an order in your drive-thru lane, does it often sound like they’re speaking gibberish? If so, there could be several causes for it. Here are some possible solutions.

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Tags: Drive-Thru Equipment Repairs · Drive-Thru Maintenance · Drive-Thru Parts · Drive-Thru Sound Quality · Drive-thru technology

Leasing Your Most Important Drive-Thru Part: The Headset System

April 22, 2019 ·

Are you in the market for a new drive-thru headset system? Or maybe you’re thinking about upgrading to a new model? Either way, you might want to consider leasing this vital drive-thru part rather than purchasing it outright. 


Here are the main benefits of leasing:

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Tags: Drive-Thru Equipment · Drive-Thru Headsets · Drive-Thru Repairs · Drive-thru technology

The Five-Signs of A Drive-Thru Dinosaur

March 11, 2019 ·


In case you haven’t noticed, technology is reshaping the QSR drive-thru industry faster than ever. If you don’t keep up with the latest innovations in drive-thru parts and equipment, you’ll soon get left behind – just like the dinosaurs. Here’s a simple way to test your drive-thru dinosaur status.


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Tags: Drive-Thru Equipment · Drive-Thru Parts · Drive-thru technology

TOOS – The New “Must-Have” Drive-Thru Part

February 11, 2019 ·


In the drive-thru world, the demand for mobile ordering is growing by leaps and bounds. Many drive-thrus are already accepting phone and Internet orders. But millions of younger consumers are now insisting on ordering with their smart phones – which is good for drive-thrus and their customers.


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Tags: Drive-Thru Efficiency · Drive-thru technology · Mobile Ordering

Catch a New Generation of Drive-Thru Customers with Mobile Ordering

January 07, 2019 ·

In case you haven’t noticed, young people do just about everything on their smart phones these days – including ordering from fast food drive-thrus. If you want them to order from your drive-thru, you’d better having a branded smart phone app for your restaurant or chain. If you’re in the process of developing one, make sure your app:

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Tags: Drive-Thru Repair · Drive-thru technology · Drive-Thru Timer Repair · Drive-Thru Timers · Mobile Ordering

Keep the Lane Moving During Peak Holiday Hours

December 26, 2018 ·

The holiday season can be extra busy for drive-thrus as shoppers drop by for a bite to eat after a long day at the mall. To minimize wait times and keep your drive-thu lane moving as smoothly as possible:

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Tags: Drive-Thru Efficiency · Drive-Thru Equipment · Drive-Thru Equipment Repair · Drive-Thru Parts · Drive-thru technology

Avoid the Drive-Thru FLU

November 26, 2018 ·

It’s that time of year when the flu bug starts making the rounds. In the drive-thru, FLU stands for “Feeling Listless and Underperforming.”  To keep your crewmembers feeling energized and motivated, administer a flu shot that includes the following:

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Tags: Drive-Thru Equipment Repair · Drive-Thru Parts · Drive-Thru Repair · Drive-thru technology

Make a Great First Impression on Your Drive-Thru Customers

November 20, 2018 ·


Making a good first impression is important when guests pull into the lane. Use these three techniques to start things off right with your customers.


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Tags: digital menuboard · Digital Order confirmation boards · Drive-Thru System · Drive-thru technology