Change is running rampant in the drive-thru industry - new technologies, new restaurant designs, improved drive-thru parts and equipment, and more. When change leads to a better experience for drive-thru customers it’s a good thing. At CE Repairs we’ve learned that not all change is good.

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Vehicle detectors are an essential drive-thru part for keeping cars moving through the lane swiftly and efficiently. When a problem occurs, it needs to be taken care of right away. Fortunately, problems are often small enough to troubleshoot on your own.

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Having your drive-thru headset system go down is like a quarterback getting injured in the middle of a football game – your drive-thru isn’t going anywhere unless you have a qualified backup. Many drive-thru’s don’t want to incur the cost of having a replacement headset system sitting around idle. Fortunately, there is an affordable solution – a cabled intercom.

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If you manage multiple drive-thru operations, cloud management will make your job simpler and easier. Here are some of the ways:

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When you think it about, it’s amazing how many different accessories are needed to keep your drive-thru parts and equipment functioning as they should. From speaker and microphone cables to external vehicle detectors, ear foam holder rings, battery chargers and much more.

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The drive-thru can be a noisy environment, both inside the restaurant and out. Since garbled communications are a leading cause of order mistakes, it’s important to have built-it sound reduction features in your headset system. These should include:

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Despite continuing long lanes in drive-thru lanes, speedy service remains a top expectation for fast food customers. Getting orders to the kitchen quicker is one way to deliver it.  

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Regular maintenance is an easy and effective way to keep your drive-thru parts and equipment in good condition. While headsets, timer systems and other internal equipment receive a lot of attention, maintenance for important outside equipment sometimes gets overlooked. Be sure to do the following on a regular schedule:

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The dictionary defines “optimize” as making the best or most effective use of a situation, opportunity or resource – a goal every drive-thru operator strives to achieve. To get a head start on optimizing your drive-thru:

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Are you thinking about adding an additional drive-thru lane at your restaurant to provide better service to customers? This approach works well to reduce wait times in the lane, but it also means adding more drive-thru parts and equipment, including headsets and timer systems. This, in turn, can add to repair costs to keep the equipment in good operating condition.

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