These days, all drive-thrus are focused on COVID-19 safety, and rightfully so. However, food safety should remain an area of attention as well. Keeping crewmembers focused on these areas will help protect against food-borne illness.

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Back in basketball superstar Michael Jordan’s heyday, a common advertising slogan that resonated with a lot of people was, “Be like Mike.” At CE Repairs, we want to be like Chick-fil-A. Why? Because a survey by QSR Magazine ranked the well-known restaurant chain as the friendliest drive-thru service of any of the major brands in America. 

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At CE Repairs, we’re always looking to improve service to our drive-thru parts customers. To do that, we need to know what we’re doing well and what we could do better.

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Due to COVID, today’s drive-thru customers are more concerned about safety than ever. To avoid direct contact when transferring food from the kitchen to the customer:

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Another summer has come and gone, but drive-thru lanes remain full due to restricted in-store dining in many areas. These tips can help keep service times as short as possible.

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One of the best ways to keep your drive-thru parts and equipment in tip-top shape is with an equipment management agreement (EMA). These plans provide unlimited repairs for one fixed monthly payment, so you never have to worry about going over budget due to unexpected repairs.

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Fixing today’s high-tech drive-thru parts and equipment requires training and skill.  But the quality of repairs can vary widely depending on the company performing them. When you see the words “factory approved,” you know you’re getting the highest level of quality in replacement parts and the repair work.

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Imagine if your car suffered damage in a collision and the auto body repair shop sent a temporary replacement car to your home before you even took your car into the shop. It’s not likely to happen, but that’s the kind of service you get with CE Repairs’ Advance Exchange Program.

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In the early days of drive-thrus, there were no headsets. Instead, crewmembers used cabled intercoms to communicate with customers in their cars. As the number of drive-thrus in America skyrocketed, sound quality became increasingly important.

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It’s hard to beat a full house when playing poker. The same is true when selecting a drive-thru parts and equipment repair service you can count on. Which is why CE Repairs is hard to beat. Our full house of services include:

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