Everyone wants to be done with the COVID-19 pandemic. Unfortunately, new variants keep springing up and case numbers are rising again. Drive-thru patrons may not be as concerned about no contact ordering and pickup as they were a year or two ago. But it still makes sense to practice safety protocols to protect customers and crewmembers.

[Read more →]

In the drive-thru, customers value speed of service and order accuracy above all else.  Not surprisingly, the same goes for drive-thru part repairs. If your repair shop doesn’t offer the following, it’s time to look for somewhere else.

[Read more →]

Compared to today’s sophisticated headset and timer systems, cabled intercom systems could be considered the “dinosaur” drive-thru part of the QSR industry. Although far less sophisticated, they can still be a life saver in the event your wireless communication system goes down.

[Read more →]

Today’s drive-thru headsets excel at providing clear customer-to-order taker communications. Unfortunately they’re also good at collecting dust, food crumbs that can cause them to stop working, as well as germs and bacteria that can compromise employee safety.

[Read more →]

Did you know that Generation Z, people born between the mid-1990s and early 2010s, represent a market of 74 million potential drive-thru customers? That’s almost one out of every 5 Americans! Here are three tips for attracting this lucrative generation of fast food lovers to your drive-thru.

[Read more →]

“Free” isn’t a word you hear very often in the drive-thru industry – unless you’re familiar with CE Repairs. We believe in taking good care of our customers, so we offer a variety of special offers as a way of saying “thank you” for doing business with us.

[Read more →]

Equipment management agreements, or EMAs, can lower the stress and the cost of drive-thru part and equipment repairs. But these plans can vary widely depending on the provider, so when you’re hunting for the right EMA provider for your business, be sure it includes the following:

[Read more →]

When it comes to displaying your menu to drive-thru customers, today’s digital menuboards are light years ahead of the old static ones – but only if they’re use good marketing techniques. Turn your menuboard into a non-stop selling machine with these four design essentials:

[Read more →]

Drive-thrus are always looking for ways to provide quicker service. One proven method is getting orders to the kitchen faster. Two of the most effective ways to achieve this goal include: 

[Read more →]

When drive-thrus began offering delivery services during the COVID pandemic many thought it wouldn’t last long, but it has yet to show any signs of going away. In fact delivery is becoming more popular with fast food aficionados for five reasons:

[Read more →]