Many calls that come in to technical support are from people who are having issues with their drive-thru headsets. More specifically, it’s an issue with the sound quality of their drive-thru headsets. What many people don’t know is that their headset could be experiencing sound-quality issues as a result of a drive-thru battery that is approaching its expiration.

Many drive-thru batteries are meant to last about 400 charge cycles. If you are charging them every day, that will give them a life expectancy of about a year and one to two months. Most stores carry at least four and sometimes up to six or seven batteries, so the general rule is to replace them every one and a half to two years. In case you forget or simply don’t know how old your batteries are, most drive-thru battery chargers have a built-in diagnostic light that will come on when a battery has reached the end of its life. This will remind you to purchase a new one. Also, most drive-thru batteries will have a manufacture date on the back of them. If the date is more than two years old, it’s definitely time to recycle them and order more.

There are many benefits to new batteries. They last longer in between charge cycles so you don’t have to charge them as often, they help keep your headset from cutting out when you’re speaking to a customer, and they help minimize the sound of buzzing and static which improves the overall sound-quality of your drive-thru headsets.

If you’re thinking it might be time to order some new batteries, now is the time to do it. CE has a great drive-thru battery offer, buy three and get the fourth one free! This includes batteries made for all brands of drive-thru headset systems including HME, 3M, and Panasonic.

What are you waiting for? Call CE today 877-731-0334 and take advantage of this battery promotion before it’s too late! Your employees and customers will thank you.