It looks like remote ordering is here to stay in the drive-thru world. If you’re still working out the kinks in your remote ordering process, these five steps can help:

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CE Repairs specializes in fixing drive-thru parts and equipment for QSRs throughout the U.S. But we also understand that small problems often arise that you can figure out with a little help. That’s why we created the CE Drive-Thru Repair Help Center, conveniently located on our web site.

On this page you will have access to:

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If traditional line busting can’t keep up with the long lines in your drive-thru lane, it may be time to deploy a speed team to engage customers earlier in the queue. To enable this team to take orders quickly and efficiently:

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With more cars in the drive-thru lane these days, the sound quality of your headset system becomes more important than ever. To keep sound quality where it needs to be:

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Every business strives to minimize expenses, including drive-thrus. Here are five ways to lower your operational costs.

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 Properly functioning headsets are essential for getting cars through your drive-thru lane in a timely manner. To minimize downtime and unwanted repairs of your headsets, do NOT:

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Drive-thru customers understand that the COVID-19 pandemic has led to more cars in drive-thru lane, which means orders can take longer than usual to be prepared. But customers still expect their orders to be correct when they drive away from the lot. 

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Headsets take a lot of use, and sometimes abuse, in the fast-paced drive-thru environment. Proper care of these essential drive-thru parts can extend their service lives and help reduce costly downtime.

As you will notice, headset maintenance involves more than regular cleaning. Keeping them in good working order also requires replacing certain parts when necessary, as well as proper battery use and headset storage.

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Imagine if your car suffered damage in a collision and the auto body repair shop sent a temporary replacement car to your home before you even took your car into the shop. It’s not likely to happen, but that’s the kind of service you get with CE Repairs’ Advance Exchange Program.

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With drive-thru queues getting longer, it’s more important than ever to keep your headset systems in good shape. That’s why CE is continuing our popular $50 off headset repair special offer.

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