Entries Tagged as Drive-Thru Efficiency

Move Cars Faster with a Line Busting Team

April 26, 2024 ·

Putting a line buster in the lane during busy dayparts has been around a long time. But with increasingly higher car counts in most drive-thrus, one line buster may not be enough. Try these for tips for keeping the cars moving smoothly through your lane.

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Tags: Drive-Thru Efficiency · drive-thru employees · Drive-Thru Equipment · Drive-Thru Equipment Repairs · Drive-Thru Parts · Drive-Thru Repair · Drive-Thru System · Mobile Ordering

Three Ways to Reduce Traffic Jams in the Drive-Thru

April 19, 2024 ·

These days, drive-thru queues seem more crowded than ever. Yes, there are lots of cars in the queue, but the traffic often gets more congested due to poor lane design, a small lot, and customers who aren’t sure how to navigate the drive-thru process. Here are three tips for cutting down on the congestion:

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Tags: Drive-Thru Efficiency · Drive-Thru Repairs · drive-thru strategy · Drive-Thru Warranty · Equipment Repair

Fix Your Drive-Thru Vehicle Detector or Get A New One?

April 05, 2024 ·

Is your drive-thru vehicle detector giving you problems? If so, you may be able to fix it yourself. First, reset your drive-thru system base to see if that clears up the problem. If not, unplug the whole system and reboot it. If that doesn’t work, look for loose electrical and cable connections and frayed or exposed lead-in wires.

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Tags: Drive-Thru Efficiency · Drive-Thru Equipment · Drive-Thru Maintenance · Drive-Thru Repairs · drive-thru strategy · Drive-Thru System · Drive-Thru System Repairs

Little Things Can Make a Big Difference

March 22, 2024 ·

Giving your drive-thru customers a seamless drive-thru experience starts with fast service, accurate orders and friendly crew members.  But there’s more to it than that. In fact, sometimes the little things make a big difference. For example:

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Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Parts · Drive-Thru Repairs · Drive-Thru Sound Quality · drive-thru strategy · Drive-Thru Warranty · Equipment Repairs

How to Avoid Poor Sound Quality in the Drive-Thru

March 15, 2024 ·

Poor sound quality is frustrating to drive-thru customers and order takers. It makes the order hard to hear, increases service times, and causes order mistakes. You can avoid these problems with:

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Tags: Drive-Thru Efficiency · Drive-Thru Headset Repairs · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-thru technology · High-definition audio

Do Your Drive-Thru Zones Provide a Good Customer Experience?

March 01, 2024 ·

Is your drive-thru lane more crowded than ever? Are you experiencing more bottlenecks that slow down service times? From the moment customers pull onto your lot until they leave, all zones should work together to create a smooth and convenient customer experience. Here’s how to make it happen:

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Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-Thru Warranty

5 Tips to Grow Your Drive-Thru Customer Loyalty Program

February 23, 2024 ·

Drive-thru loyalty program customers visit your restaurant more frequently than occasional customers, and on average they spend more per visit. Having a seamless, easy-to-use loyalty program helps attract these profitable guests. These five tips can help grow your loyalty program and your profitability:

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Tags: Drive-Thru Efficiency · Drive-Thru Maintenance · Drive-Thru Parts · Drive-Thru Repair · drive-thru strategy · Equipment Repairs

Get Factory Authorized Repairs at CE

February 09, 2024 ·

A lot of drive-thru parts and equipment repair shops boast of having factory authorized repairs. However, that can mean different things at different shops. At CE Repairs it means the following:

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Tags: Drive-Thru Efficiency · Drive-Thru Parts · Drive-Thru Repairs · Drive-Thru System Repair · Drive-Thru Warranty

Fast Service for CE Customers

February 01, 2024 ·

Everyone appreciates fast service, regardless of the product or industry. Congratulations to Taco Bell for providing the fastest quick-service times in the U.S. for the third year in a row. How do they do it? By constantly developing new approaches to serving their customers. These include:

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Tags: Drive-Thru Efficiency · Drive-Thru Equipment Repairs · Drive-Thru Maintenance · Drive-Thru Repairs · drive-thru strategy · Drive-Thru Timers · Equipment Repair · Online User Manual

Avoid Impatient Drive-Thru Customers With Remote Ordering and Pickup

January 19, 2024 ·

Are long lines in your drive-thru lane turning away customers who don’t want to wait. Remote ordering will keep them coming back – as long as it offers a fast, seamless order pickup experience. Here’s how to do it.

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Tags: Drive-Thru Efficiency · Drive-Thru Equipment Repair · Drive-Thru Maintenance · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-thru technology · Protection Plan