Little Things Can Make a Big Difference

March 22, 2024 ·

Giving your drive-thru customers a seamless drive-thru experience starts with fast service, accurate orders and friendly crew members.  But there’s more to it than that. In fact, sometimes the little things make a big difference. For example:

 

  • Clearly mark all your entrances and exits so customers know where to go.
  • Provide multiple options to view your menu so customers can decide what to order without delay.
  • Maintain good sound quality for clear communications between customer and order taker.
  • Install an order confirmation screen to ensure order accuracy.
  • Always say thank you as customers pull away with their orders.

 

At CE Repairs – the experts in drive-thru parts and equipment repairs – we believe in giving our customers a seamless experience as well. We offer free inbound shipping when you send in a drive-thru part that needs repair. We provide same-day service on most repairs. And we guarantee our repairs with a 4-month warranty.

 

If you need help with a quick technical question our drive-thru repair experts will answer it on the phone free of charge. Give us a call at 877-731-0334. We’re ready to help!

Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Parts · Drive-Thru Repairs · Drive-Thru Sound Quality · drive-thru strategy · Drive-Thru Warranty · Equipment Repairs

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