Are you thinking about adding an additional drive-thru lane at your restaurant to provide better service to customers? This approach works well to reduce wait times in the lane, but it also means adding more drive-thru parts and equipment, including headsets and timer systems. This, in turn, can add to repair costs to keep the equipment in good operating condition.

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Tired of having to pay for costly drive-thru part repairs when you least expect them?  If so, an equipment maintenance agreement (EMA) from a reliable vendor can save money and make budgeting for repairs easier.

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Headset systems are among the most important drive-thru parts and equipment. You can minimize damage to these essential tools and get longer life out of them by training employees how to:

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Repeat customers are vital for a successful drive-thru enterprise. Great tasting food is the primary reason customers become loyal customers, but other factors are taken into account as well. According to a recent survey, five top reasons customers patronize drive-thrus on a regular basis are convenience, fast service, order accuracy, menuboards and order confirmation screens. Deliver these ingredients on a consistent basis and customers will return again and again.

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These days, B2B and consumers want convenience. For example, in the latest QSR Magazine Drive-Thru Study, 78% rated convenience as their top reason for ordering in the drive-thru. When consumers buy something online, many opt for next-day delivery.

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CE Repairs is known throughout the QSR industry for our quick, professional drive-thru part repairs.  But that’s not all we do. To help keep your drive-thru running at full speed we also offer the following:

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One of the biggest contributors to order mistakes in the drive-thru is extraneous noise. When customers and order takers can’t hear each other clearly, order mistakes increase. Drive-thus can improve sound quality and reduce order errors with these four technologies:

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When you manage multiple drive-thru restaurants, good time management is your most important asset. Work smarter and more efficiently with these four techniques:

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Equipment management agreements, or EMAs, can lower the stress and the cost of drive-thru part and equipment repairs. But these plans can vary widely depending on the provider, so when you’re hunting for the right EMA provider for your business, be sure it includes the following:

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Drive-thrus are always looking for ways to provide quicker service. One proven method is getting orders to the kitchen faster. Two of the most effective ways to achieve this goal include: 

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