Looking for a fun way to improve service times while also increasing car counts? Try the latest innovation sweeping the drive-thru industry – gamification.

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Line busting has long been an effective technique for delivering faster service in busy drive-thrus. With lines getting longer due to the steep decline of in-house dining, these tips can help keep service times to a minimum:

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The holiday season can be a busy time for drive-thrus as shoppers drop by for a bite to eat after a long shopping excursion. To keep your drive-thru lane moving smoothly and efficiently:

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Operating an efficient drive-thru crew is a lot like coaching a sports team – the more you can get individuals to work as a team, the better the results. To build a high-performing team:

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HME’s System 20 and System 30A Time Package may not be as sophisticated as HME’s ZOOM Timer System. But there are a lot of them still in use. And they continue to work well – as long as you take care of them.

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In case you haven’t noticed, young people do just about everything on their smart phones these days – including ordering from fast food drive-thrus. If you want them to order from your drive-thru, you’d better having a branded smart phone app for your restaurant or chain. If you’re in the process of developing one, make sure your app:

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Looking for ways to reduce your drive-thru operating costs? Try these five tips:

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Everyone knows Costco is a great place to shop. You can save money on name brands on a wide variety of products. But if you’re looking to save even more, you can buy their “house brand” (Kirkland) products. And you know you won’t be sacrificing quality because Costco has high standards for its branded products.

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Few drive-thru parts are more important to the success of your drive-thru than your timer system. It provides a big-picture look at every aspect of your drive-thru operations so you can resolve bottlenecks and keep cars moving through the lane at a quick pace.

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A reliable timer system is one of the most important components of your entire drive-thru system, as it provides critical information for improving customer service. If your timer is old or out-of-date, you could be missing out on recent enhancements that help manage your drive-thru operations more efficiently.

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