Unemployment remains at near-record lows in the U.S., which means your drive-thru employees have plenty of options to work somewhere else. To cut down on employee turnover – and the time and expense of hiring new employees – make the following part of your employee retainment efforts:

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When you make mistakes on customer orders in your drive-thru lane, do you charge them to fix the meal over?  Of course not! So why do some drive-thru parts repair vendors charge you to fix a headset or some other part when it breaks down shortly after they supposedly fixed it the first time?

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The “dog days” of August are over and kids are back in school. Now’s a great time for a refresher course on how to upsell in the drive-thru. Start by making sure your drive-thru parts and equipment, especially your headsets, are in good working order. Then coach your team to:

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There’s a lot of good reasons to use HME drive-thru parts and equipment (such as the EOS | HD Headset System and the Zoom Timer System) in your drive-thru lane.

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Everyone knows Costco is a great place to shop. You can save money on name brands on a wide variety of products. But if you’re looking to save even more, you can buy their “house brand” (Kirkland) products. And you know you won’t be sacrificing quality because Costco has high standards for its branded products.

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When a major drive-thru headset part, such as your headset or timer system breaks down, it can be a disaster for today’s busy drive-thru operations. That’s why CE Repairs offers same-day repair service on most of what we fix.

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CE Repairs is always here to help you when drive-thru equipment breaks down or you need to purchase new or refurbished equipment. But we also like to help you save time and money by doing some “fix-its” for yourself.

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A good drive-thru headset system is essential for providing fast, accurate service in the drive-thru lane. But not all headset systems are created alike. Here are five signs that your current headset system may not be up to the task for a busy drive-thru operation.

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Most QSR operators know CE Repairs for our fast, reliable servicing of drive-thru headset systems and other equipment. Here are three other good reasons to do business with CE that you may not know about.

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If you own or operate drive-thru fast food restaurants in multiple states, you probably know how hard it can be to find a reliable equipment repair and installation vendor in each location. 

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