Repeat customers are vital for a successful drive-thru enterprise. Great tasting food is the primary reason customers become loyal customers, but other factors are taken into account as well. According to a recent survey, five top reasons customers patronize drive-thrus on a regular basis are convenience, fast service, order accuracy, menuboards and order confirmation screens. Deliver these ingredients on a consistent basis and customers will return again and again.

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Looking for a reliable drive-thru headset with half the weight and size of other popular headsets! It’s called the EOS | HD from HME, and we’ve got it for you at CE Repairs. We sell new and refurbished units, and we repair them as well.

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Have you ever had a problem with an HME drive-thru part you could handle yourself but you can’t find the manual? For example, you need operating instructions for training new employees on your wireless headset system or installation instructions on a new timer system. The answer to your problem is at your keyboard.

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One of the biggest contributors to order mistakes in the drive-thru is extraneous noise. When customers and order takers can’t hear each other clearly, order mistakes increase. Drive-thus can improve sound quality and reduce order errors with these four technologies:

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If you’re a drive-thru operator shopping for a new parts and equipment repair service, you might want to give CE Repairs a try. Why? Mainly because we’ve been providing fast, reliable drive-thru part repairs for more than 50 years. And it won’t cost you anything to give us a try.

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Today’s advanced drive-thru technologies make it possible to gather more data than ever about individual customers. Here’s how to use that data to achieve better marketing results.

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As the drive-thru industry grows increasingly complex, so does the need for state-of-the art timer systems. If your current time system doesn’t include these key features, you’re falling behind in the game.

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Everyone wants to be done with the COVID-19 pandemic. Unfortunately, new variants keep springing up and case numbers are rising again. Drive-thru patrons may not be as concerned about no contact ordering and pickup as they were a year or two ago. But it still makes sense to practice safety protocols to protect customers and crewmembers.

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In the drive-thru, customers value speed of service and order accuracy above all else.  Not surprisingly, the same goes for drive-thru part repairs. If your repair shop doesn’t offer the following, it’s time to look for somewhere else.

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Compared to today’s sophisticated headset and timer systems, cabled intercom systems could be considered the “dinosaur” drive-thru part of the QSR industry. Although far less sophisticated, they can still be a life saver in the event your wireless communication system goes down.

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